FAQS

Furniture

How do I place an order?


Online ordering is not yet available. To place an order just use our online chat, email or via telephone. We are always on hand to give advice and guidance.




What is the order process?





Can you provide a site visit?


Absolutely! We just need an idea of what you’re looking to achieve with your space. Call us and we’ll get somethink booked in.




Do you have other items that are not displayed on your website?


Yes – we have an abundance of other ranges that are not shown on our website. If you don’t see anything that suits your needs on this site, we are sure to have what you want elsewhere. Just give us a call and tell us about the kind of furniture you need and we will create a bespoke presentation and send it straight to you. We’re sure we can help.




Do you have a brochure?


We currently have a limited number on our website which can be found here: https://www.spacestaylored.com/brochures If you cant see what your looking for then just tell us what you’re looking for and we’ll create a presentation tailored to your requirements. We can also send some hard copies or email PDF’s of specific ranges. We can usually send it out the same day.




Do you have any ranges available for quick delivery?





When do you deliever?


Most of or deliveries and installations take place during normal working hours, Mon-Fri, 8am-5.30pm. Weekend and out of hours deliveries/installations are also possible for an additional charge.




Can you provide free space planning without the need to come to site?


Yes, we can supply detailed 2D & 3D designs to give you a great idea of how your office could look. All we need are the basic measurements as well as the position of any doors or windows etc.
Please see our space planning page for full details: https://www.spacestaylored.com/design-space-planning




Is delivery and installation included?


We can only really advise this at the point of your enquiry; it really depends on the size and make-up of the order. Any installation charge will also depend upon the location and floor that the furniture is to be placed.




What is the difference between MFC and wood veneer?


MFC is the material most office furniture is made from and is supplied with a tough bonded edge for strength and durability. MFC is easy to keep clean, hardwearing and each piece of furniture exactly matches any other - ideal for an open plan office environment. Wood veneer furniture is typically used in boardrooms, receptions and executive offices. We use crown cut wood veneers whose varying grain and figure emphasise the natural beauty and individuality of the wood. No two pieces of crown cut timber are the same although we do endeavour to keep variations within predetermined limits. Wood changes colour with age so should you add additional items at a later date there may be an initial colour mismatch that should even out over a period of time.




Am I restricted to the colours I see online?


Not at all. There are many different finishes, veneers, textures and fabrics to choose from. Give us a call, tell us what you’re looking for and we’ll happily let you know all the options and send you some samples.




Can I see fabric and wood samples?


Yes, just tell us what you like. We’ll send them to you the same day.




What forms of payment do you accept?


We accept BACS, cheque, credit and debit cards. We also offer Klarna and have a finance partner.




Do you offer a warranty / guarantee?


Yes. Our products are normally covered by a minimum 5-year warranty - unless otherwise stated.




What are your opening hours?


Our usual hours are Monday – Friday, 8.30am - 6.15pm. However if required work can be carried out outwith these times.




Can you supply office furniture directly?


Yes, and since we've got great contacts among leading furniture manufacturers, we can probably get you a better deal than if you tried to source it all yourself. Whether you're looking for cutting-edge kit or vintage classics – we can help.




Can you install our new office furniture?


Yes. You've probably got enough on your plate with the logistics of moving your company from one premises to another without having to worry about installation. Our professional team will get your kit in place, make sure the installation is compliant with health and safety regulations, as well as offering suggestions on ergonomics and getting the most out of your space.




Can you dispose of furniture we don't need?


Of course. We're happy to remove any items you don't need and take them to be recycled.




Do you offer finance?


We know that cash flow is a key concern for many SMEs and can pass on the details of our finance partner or we are Klarna approved if prefered.




Can you send me an actual furniture sample?


Just call us and give us an idea of the size of the order and we’ll see what we can do.





Fit Out

Can you provide free space planning without the need to come to site?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.




Is delivery and installation included?





What is the difference between MFC and wood veneer?





Am I restricted to the colours I see online?





Can I see fabric and wood samples?





What forms of payment do you accept?





Do you offer a warranty / guarantee?





What are your opening hours?





Can installations be carried out over a weekend?





Can you provide a site visit?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How can I get the most out of my new workspace?





What does design and build mean?





What is space planning?





Can you refit our current office?





How much will it cost?





How long does a fit out take?





My business needs to carry on during the project – how will you minimise disruption?





I'm considering moving my business premises, what should my first step be?





Where in the country can you carry out workspace fit out projects?





What happens after the project's over?





Our lease is up soon, should we move or refurbish our current premises?





Do you offer finance?






General

Can you help us move office?





Our lease is up soon, should we move or refurbish our current premises?





Do you offer finance?






Transform your workplace, Contact us today! email info@spacestaylored.com, call 08431229545 or click Live Chat below